Terms & Conditions

 

Sarah Backler is a studio that specialises in hand cast porcelain products. 'Sarah Backler' is a trading name for Two B Design Limited. 

These terms and conditions govern your use of the Sarah Backler online store. By using this site and/or placing an order, you agree to and are bound by these terms. If you are unwilling to comply with these terms you may not use the online store of Sarah Backler.

Intellectual Property

All information, media and designs presented on this website are the property of Sarah Backler. 

Copyright

The copyright of all designs, images, text and content in this website belong to Sarah Backler. Reproduction or use of any content of this website is not permitted without the written consent of Sarah Backler. You are permitted to view, copy or print from this website for personal use only. Reproduction, adaptation and use of this website can not be linked or incorporated with any other website without the written consent of Sarah Backler.

PRIVACY

Your privacy is important. Only the necessary information is used to process your order. Your information will not be given or sold to any third party unless it is required by law. With your permission you can receive emails to gain behind the scenes insights and the new product peeks (you can unsubscribe at any time). 

If you do not feel comfortable placing an order online feel free to email or phone to place your order directly.

Content Accuracy

Each ceramic item is hand made and unique, no two pieces exactly the same - they will vary slightly from that in the photographs. Round might be slightly oval and straight lines curvaceous. Subtleties in glaze application add depth to colour intensity and hue. It all adds to their personality. 

Care has been taken so that product descriptions, dimensions (mm) and photographs give a reliable representation of each item. Effort has been taken to provide a faithful representation of colours, however as the colours you see are specific to your screen, colours can not be guaranteed to be accurate. 

If you would like additional information and images before making a purchase please ask.

Pricing 

All prices are displayed in New Zealand Dollars and include Goods and Services Tax (GST). Prices are exclusive of delivery costs. Any duties, taxes and fees relating to international payments and delivery are the responsibility of the receiver. Prices on the website are subject to change. Prices on an order are fixed once your order has been placed and will not be retrospectively applied.

Payment

Online payments are processed through Stripe, a secure payment gateway. Stripe accepts payments from Visa, Mastercard and American Express. Stripe takes your privacy and payment security seriously, to find out more please visit their website. No credit card information is stored by Sarah Backler.

If you’d like to pay by direct deposit (NZ customers only) please get in contact so it can be arranged.